Being the best at what you do won’t matter if no one knows it, so ChampLocal’s automatic review tool can help grow your business. By using ChampLocal, you can grow your review numbers and expand your customer base more quickly than ever before. ChampLocal is here to help you gain an edge on the competition in your local area!

Our automated review generation tool can help you increase the number of reviews for your business on a variety of websites, including Google, Facebook, Yelp®, TripAdvisor®, Better Business Bureau™ (BBB), Zillow® and Realtor.com® among others.

In this article we’re going to talk about the most important review site there is—at least for most businesses: Google. Why? Because Google reviews are great at doing one thing, and that’s growing your business!

Google reviews improve a local business’s search engine rankings, generate interest in the company, and bring more customers. Building your reviews up yourself the old-fashioned way is a long, grueling process—and not without its potential pitfalls. ChampLocal makes it easy for you to ask your clients for Google reviews by sending them text messages and making it super simple—all while discouraging negative reviews and increasing customer satisfaction.

If you’re looking to grow your business and attract new customers, ChampLocal can help. With our automatic review tool, your business will be well on its way to becoming a five-star business in your local community. If you’re ready to get started, contact us today!

When people search Google for local businesses and services, they’re more likely to click on results that appear near the top of their list in an area called the “Local Pack”. This portion of the Google search results page is for local businesses in the area that a user is searching.

One thing that stands out about each business listing is the fact that it shows the searcher how many Google reviews the business has and what its average rating is.

Because Google reviews are displayed on business listings, they are a vitally important part of local SEO. This means that if you want to rank higher in the Local Pack, then you need to get more reviews from your customers! But how do you get more Google reviews?

According to a recent survey by BrightLocal, only 3% of people take the time to review local businesses online. That means that you have to do something to get more reviews.

Let’s discuss two different strategies that may help you achieve your goal.

Not every customer will leave a review, even if you ask. So, what can you do?

Always remind your clients how important Google Reviews are to the continued growth of your business, and let them know you appreciate it when they leave one.

The problem with this method is that even loyal customers who love your business and intend to leave a review “later” often forget once they are out of your immediate presence. You can also ask your customers for their Google reviews during or immediately after a service, but even this may not be enough. The problem with this method is that if you don’t have the time or inclination to dole out personal attention, you are unlikely to get positive reviews from your clients.

Do you know which customers will never forget to leave a Google review for your business? An unhappy one.

When a customer has an unpleasant experience, they will often share it with their friends and family so that they can make sure no one else makes the same mistake. Many upset customers leave negative reviews on Google before even leaving your parking lot—often while still seething with anger.

We know some people can never be satisfied, and will always find fault in what you do. Maybe they interacted with a new employee and was less than impressed by their knowledge level, maybe your technician was late for the appointment because of traffic, or maybe nothing was wrong at all.

The larger problem is that unless you have many positive reviews, one negative review can ruin your Google rankings.

The best way to protect yourself from negative reviews is having so many great ones that if one shows up, nobody will care. Respond to it, let them know that you’re sorry about their unpleasant experience and would love for them to let you make it right. Then move on with your day.

Customers are more likely to leave a positive review for your business when the experience of working with you is still fresh in their mind. When ChampLocal understands a customer’s interaction is complete, the system will send your customer a text message thanking them for their business and asking them to please leave you a Google review.

All your customer has to do is click the link in the text message and leave their review. It’s that simple!

Worried about potential negative reviews? We can set up your automatic review requests to include a survey link that blocks the review link from sending if the customer’s unhappy about their experience with your business. Instead of receiving a review link, we can send them a message asking them to reach out to you directly to make things right. This can reduce the chances that they will write a negative review of your business on Google and instead help them cool off and salvage their opinion of your business.